In this episode, Mary talks with Erin Jenner, ITP, IEP - who is the SVP of Production Operations and Director of Training at Greater Illinois Title Company Group of Companies. Erin offers insight to successfully navigating a number of challenges as she shares her company's experiences with curb-side closings, deploying workers to their homes, and the fallout from a major county's recording office extended closure. You can reach Erin via email at

During the interview, Erin mentioned the following:

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