The Title Company Selects RamQuest
Company quickly realizing increased speed of workflow and paper reduction
When The Title Company decided to make a change from their legacy system they were searching for a system that could do more than their in-house system including enhancing their ability to communicate with their customers and seamlessly connecting branch offices to the main office.
The Title Company of La Crosse, Wisconsin has selected
RamQuest's Total Solution for the company's title and settlement
production needs. When The Title Company decided to make a change
from their legacy system they were searching for a system that
could do more than their in-house system including enhancing their
ability to communicate with their customers and seamlessly
connecting branch offices to the main office. According to
The Title Company Business Manager, Casey Tomten, "While several of
the options that we looked at met most of our needs, we quickly
determined that we would get the most from our investment with
RamQuest's solution."
After being live on RamQuest's Total Solution for less than two
months, The Title Company is already seeing significant benefits.
"In a very short time we have seen a big improvement in the speed
of workflow - our time to complete a commitment policy has gone
from 45 minutes down to between 15 to 20 minutes," said Marilyn
Wille, president of The Title Company. "In addition we have
seen a significant paper reduction."
The Title Company's long-term goals for implementing RamQuest's
Total Solution include the ability to better service their
customers with web-based information delivery that lets customers
view files at their convenience. Wille commented, "This is
our first big makeover as a company since the mid-80s. It is
transforming what we can do and the service that we can provide to
our customers and their customers. These will be improvements
that are years beyond what we have been able to offer in the
past."
RamQuest's Total Solution provides title companies with a
comprehensive set of tools for managing the title insurance process
including order processing, commitment policy, escrow accounting
and HUD generation with its Complete Closing Enterprise.
RamQuest's Closing Market network enables title companies to
electronically connect to brokers, lenders, service providers,
underwriters and other title companies making it easier to do
business and eliminate costs by containing the process to a single
electronic system and significantly reducing cycle time from order
receipt to completion. Rounding out RamQuest's Total Solution
for the title industry are PaperlessCloser, the company's
transaction management solution and FileScan Plus, RamQuest's
document imaging and management tool.
About The Title Company
The Title Company, Inc. has been serving the Western Wisconsin area
for the past 125 years, providing a full range of services
including, REALTOR® STAR Reports, Title Insurance, Letter Reports,
Closings, Construction Services and a leader in 1031 Tax Deferred
Exchanges. For more information about The Title Company, visit
www.titleco.com.
Published: Wednesday, July 06, 2011