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THIS IS NOT A SUPPORT REQUEST FORM! For technical support, please click here.
Dear Customer:
As the Customer Support Manager of RamQuest Software, Inc., I want to
thank you for giving us the opportunity to serve you. As part of our continuing
efforts to provide excellent customer service to our clients, we ask that
you take a couple of minutes to tell us about your most recent experience
with our Customer Support group. We appreciate your business and want
to make sure that your highest expectations are met.
The survey will take about 1-2 minutes to fill out. Please be assured
that your responses are confidential.
In your most recent customer service experience, how did you contact the representative?
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How satisfied are you with the engineer's expertise and understanding of your issues?
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How
satisfied are you with the professionalism and timeliness of the
engineer’s response?
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Overall, how satisfied are you with your customer service experience?
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Was your issue resolved to your satisfaction?
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Enter your comments in the space provided below:
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