RamQuest Software, Inc. - Software Solutions for the Title Industry - Services

Welcome to the RamQuest Training Services area! Scroll down to view the training courses that we are currently offering. To sign up for training, click the sign up button for the course you wish to take. If you have any questions, please contact Anna Davis at 214.291.1600 x161.

NEW! RamQuest is happy to introduce a new Online Webinar Training Series. To learn more and register, scroll past the New Customer and Continuing Education sections.

Click here for information on suggested travel accommodations.

	1.	Business Process Integration - (Two Days)
		Description: Two day course at RamQuest Headquarters, Plano, TX - One of the most critical steps in implementing the RamQuest Software Solution, this course is specifically designed for the key business decision makers within your organization. They will learn how to evaluate and optimize your current business processes in preparation for integrating them with the software tools and processes of RamQuest's Enterprise solution. This course is not intended for your IT staff. Prerequisite: None. Method(s) of Training Available: - Plano, TX office Current Dates Available: - 05/12/2008 through 05/13/2008, (Monday & Tuesday) - 06/09/2008 through 06/10/2008, (Monday & Tuesday) - 07/07/2008 through 07/08/2008, (Monday & Tuesday) - 08/11/2008 through 08/12/2008, (Monday & Tuesday) - 09/08/2008 through 09/09/2008, (Monday & Tuesday) - 10/13/2008 through 10/14/2008, (Monday & Tuesday) - 11/10/2008 through 11/11/2008, (Monday & Tuesday) - 12/08/2008 through 12/09/2008, (Monday & Tuesday) Class times are always 8:30 - 4:30 CST on the day(s) they are held

	2.	User Training - (Two Days)
		Description: This is for the users themselves to learn Order Entry, HUD, Commitment/Policy and Check Writing. Prerequisite: None. Method(s) of Training Available: - Customer Site

These same new customers then have the option of additional training for other applications within the RamQuest Software Suite. These training classes are also helpful to our existing customers. If you are interested in additional training options, see the list below for descriptions and registration information.

	3.	RTF Doc Creation - (Full Day)
		Description: This course covers creation and customization of documents to be used with CCE. NOTE: We recommend bringing your own USB "Flash" or "Jump" drive so you can take the practice documents back with you after training. Prerequisite(s): None. Method(s) of Training Available: - Plano, TX office Current Dates Available: - 05/14/2008, Wednesday - 06/11/2008, Wednesday - 07/09/2008, Wednesday - 08/13/2008, Wednesday - 09/10/2008, Wednesday - 10/15/2008, Wednesday - 11/12/2008, Wednesday - 12/10/2008, Wednesday Class times are always 8:30 - 4:30 CST on the day(s) they are held

CC Report Writer - (Full Day)

Description:
This course covers creation and customization of reports to be used with CCE.
NOTE: We recommend bringing your own USB "Flash" or "Jump" drive so you can take the practice reports back with you after training.

Prerequisite(s):
None.

Method(s) of Training Available:
- Plano, TX office

Current Dates Available:
- 05/15/2008, Thursday
- 06/12/2008, Thurdsay
- 07/10/2008, Thursday
- 08/14/2008, Thursday
- 09/11/2008, Thursday

- 10/16/2008, Thursday
- 11/13/2008, Thursday
- 12/11/2008, Thursday

Class times are always 8:30 - 4:30 CST on the day(s) they are held

	5.	FileScan Plus - (Hourly)
		Description: This course includes instruction scanning in documents, associating documents with a file, managing those files and distributing them to outside parties. Prerequisite(s): None. Method(s) of Training Available: - Online Training Current Dates Available: - Contact RamQuest to set up a date and time.

	6.	PaperlessCloser - (Hourly)
		Description: This course includes instruction on using PaperlessCloser and how it affects file tracking and orders within CCE. Prerequisite(s): None. Method(s) of Training Available: - Online Training Current Dates Available: - Contact RamQuest to set up a date and time.

Cost for Continuing Education

	Cost for Plano, TX courses: Business Process Integration = $650 (for 1-2 attendees, $495 for each additional attendee) RTF and CCReports Classes = $400 per person, per class

	Cost for Onsite Training Courses: Weekdays = $995 per day, plus Trainer expenses Saturdays are billed as time-and-a-half and Sundays are billed as double-time

Cost for Online Training courses:

$145 per hour � minimum of 1 hour

This training option has been designed to help you customize a course to meet your specific needs. Utilizing a phone and web connection, the course content will be an in-depth focus on the area(s) you request. This format will accommodate one training attendee per session.

The charge for each Custom Session is $130.00 per hour with a two hour minimum.

The 2008 Training Webinar Series is a monthly online seminar designed to offer our customers more in-depth training on specific topics. These classes will be geared to established users with a focus on basics and additional processes that can be used in each module.

The charge to attend is $125.00 per webinar and can be paid by Credit Card or invoiced upon completion of the webinar.


	11.	Standard Language
		Description: This Webinar is dedicated to the Standard Language Module. This Webinar will include discussion on entering in new language, setting defaults, color coding options, and packaging of the Standard Language for retrieval. You will have the opportunity to ask questions that can be answered during or after the webinar via email. PC-based attendees Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista Macintosh®-based attendees Required: Mac OS® X 10.3.9 (Panther®) or newer Webinar Date: - 07/22/2008, Tuesday 1:00pm-2:30pm (CDT)

	12.	File Tracking and File Status Items
		Description: Join us for a discussion on File Tracking. This Webinar will focus on the setup and process of File Status items, the setup of Types of Orders, Department Setup, and then the process to bring it all to use. You will have the opportunity to ask questions that can be answered during or after the webinar via email. PC-based attendees Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista Macintosh®-based attendees Required: Mac OS® X 10.3.9 (Panther®) or newer Webinar Date: - 08/19/2008, Tuesday 1:00pm-2:30pm (CDT)

	13.	FileScan
		Description: This Webinar is dedicated to the File Scan Module. This Webinar will include discussion on the use of File Scan, focusing on the attaching of documents or emails, sending or printing of documents, document security, and the burning of documents to CD for delivery. You will have the opportunity to ask questions that can be answered during or after the webinar via email. PC-based attendees Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista Macintosh®-based attendees Required: Mac OS® X 10.3.9 (Panther®) or newer Webinar Date: - 09/23/2008, Tuesday 1:00pm-2:30pm (CDT)

	14.	Invoicing
		Description: Join us for this Webinar dedicated to the Invoicing Process. This Webinar will include insightful discussion complete with a general overview of the Invoicing. Additionally, we will cover the creation of new invoices, clearing open invoices, credit memos, and generating an open invoice report. You will have the opportunity to ask questions that can be answered during or after the webinar via email. PC-based attendees Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista Macintosh®-based attendees Required: Mac OS® X 10.3.9 (Panther®) or newer Webinar Date: - 10/14/2008, Tuesday 1:00pm-2:30pm (CDT)


	15.	Escrow Accounting
		Description: Join us for this Webinar dedicated to Escrow Accounting. This Webinar will include an insightful discussion complete with a general overview of Escrow Accounting functionality. Additionally, we will address some important aspects of security settings, process, reporting, processing logs, and using control files. You will have the opportunity to ask questions that can be answered during or after the webinar via email. PC-based attendees Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista Macintosh®-based attendees Required: Mac OS® X 10.3.9 (Panther®) or newer Webinar Date: - 10/21/2008, Tuesday 1:00pm-2:30pm (CDT)

	16.	PaperlessCloser
		Description: This Webinar is focused on the PaperlessCloser Process. This Webinar will include discussion on the use of PaperlessCloser, focusing on customer permissions, publishing of documents, document security, and the use of PaperlessCloser Alarms. You will have the opportunity to ask questions that can be answered during or after the webinar via email. PC-based attendees Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista Macintosh®-based attendees Required: Mac OS® X 10.3.9 (Panther®) or newer Webinar Date: - 11/18/2008, Tuesday 1:00pm-2:30pm (CDT)

	17.	Commercial Settlement Statements
		Description: Join us for this Webinar dedicated to the Commercial Settlement Statement Module. This Webinar will include discussion on the use of Commercial Settlement Statements, focusing on the setup of a default Commercial Settlement Statement, setting a template, and using group header and item lines. You will have the opportunity to ask questions that can be answered during or after the webinar via email. PC-based attendees Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista Macintosh®-based attendees Required: Mac OS® X 10.3.9 (Panther®) or newer Webinar Date: - 12/16/2008, Tuesday 1:00pm-2:30pm (CDT)